Corporate Banking Client Survey

What is your level of satisfaction for the loan drawdown in terms of turnaround time*

How long does it take to complete loan drawdown transaction from Initiation date with SNB until depositing the amount to company account*

Compared with other banks what time frame should it take to complete a loan drawdown transaction*

Based on your experience with SNB Trade Finance, how likely are you to recommend our Bank to a business associate*

Which of the following trade products do you use/used from SNB*

How satisfied are you with the following products of Trade Finance*

What is your level of satisfaction for the Trade services in terms of turnaround time for the below trade products*

How long does it take to complete the below trade transactions from the Initiation date with SNB*

Compared with other banks, how long should the below SNB Trade Transactions take from Initiation Date*

Have you ever used electronic processing for Trade Products (LC & LG)*

Would you recommend electronic processing for of Trade products to others*

How easy was it to use the e-channel for Trade products processing*

How satisfied are you with SNB Trade Finance's below service attributes

Based on your experience with SNB Cash Management, how likely are you to recommend our Bank to a business associate*

Which of the following Cash Management products do you useused from SNB*

Rate your Cash Management experience with SNB in terms of turnaround time for the below products*

How satisfied are you with the below Cash Management products*

What is your level of satisfaction with SNB e-Corp platform*

How long does it take for onboarding the below Cash Management products from the Initiation date with SNB

Compared with other banks what time frame should it take for onboarding the below Cash Management products from the Initiation date with SNB

How satisfied are you with SNB Cash Management Services*

What is your level of satisfaction with account opening procedure*

How long it takes to open an account in SNB* (number of days)

Compared with other banks how long should it take to open a corporate account in SNB* (number of days)

What is your level of satisfaction for account update*

How do you rate addressing your complaints on time*

How would you rate your overall relationship with SNB Corporate Banking*

How would you rate your Relationship Manager*

Please share any recommendations to enhance your experience with SNB*