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Self Service Kiosk​​

​The National Commercial Bank strives to provide the best digital experience to their clients, to carry out their banking transactions electronically around the clock. Furthermore, in the pursue towards enriching customer experience when using our Digital Channels, we offer The Self Service Kiosk our fastest way to your banking services.​


Services Provided Through Self ​Service Kiosk :​

      • Instant Mada Debit Card from NCB Renewal using current card (for cards to expire within 6 month, or 30 days after expiry only) .
      • Instant Mada Debit Card from NCB Issuance (New, Replacement*, Additional) .
      • Account Statement Printing . 
      • Instant Prepaid Card Issuance .

SELF SERVICE KIOSK LOCATIONS

click here​ to know our branches with Self Service Kiosk .​


How can clients renew Mada Debit Card from NCB?

When visiting a Self Service kiosk:

      • Enter current Mada Debit Card from NCB, then from the main menu, click 'Card Renewal' .
      • Enter a new PIN, then to confirm the new PIN .

​How can clients request a (New, Replacement, Additional) Mada Debit Card from NCB using reference number via Self Service kiosk?

Step one – Request Mada Debit Card from NCB issuance via AlAhliMobile ​:

Download AlAhliMobile Now !​

 ​

      • Login to AlAhliMobile​.
      • Click "Accounts" then "Mada Debit Card from NCB" .
      • Select the desired card, then click ​.
      • Select "New Card – Self Service", then click "OK" .
      • Enter the Activation Code sent via SMS to the registered mobile, or via AlAhliToken .
      • Click "Confirm" .

An SMS will be sent with a reference number for the next step at the Self Service Kiosk.


Step two – Issue Mada Debit Card from NCB via Self Service Kiosk

After completing step one above, and receiving the reference number via SMS, at the Self Service kiosk:

      • Touch the screen, then selects Card Issuance "using Reference Number" .
      • Enter "Reference Number", then the Activation Code sent via SMS to the registered mobile .
      •  Enter a new PIN, then to confirm the new PIN​ .

*For Card Replacements, the card to be replaced must be stopped first.


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