SERVICES AND FEATURES
ACCOUNTS
- Accounts Balances and transactions inquiry
- Detailed account statements by period or amount
- E-Statement via registered email
- Cancelation and re-issue of SNB Mada MasterCard and changing cards purchases limit
- Chequbook request, (first chequbook request should be via a branch)
- Obtaining IBAN and Balance Certificate
- Verifying Documents using SNB Online
TRANSFERS
- Transfers between customer's accounts, within SNB, Local and International accounts
- Aids and Gifts
- Managing beneficiaries (Add, Modify, Cancel), you can now add an international beneficiary via SNB Online and SNB Mobile then activate it to use it for transfers at the same time.
- QuickPay Transfers (Add beneficiary, Transfers, Transactions status and history).
- Manage Instant local transfer (IPS) limits and alias registration.
SADAD
- Bill Payments
- Government payments or refunds
- Mobile recharge
- Payments and refunds history
- Beneficiaries Management (Add, Delete)
- One Time SADAD Payments (unregistered bills)
CREDIT CARDS
- SNB Credit Card payments
- Credit Card eStatement
- Pay other SNB Credit Card
- Cash Advance
- Apply for Credit Card
- Apply for Prepaid Card
- Activate Credit Card
- View Credit Card PIN
- Reassign Credit Card PIN
- Cancel and reissue Credit Card
- Subscribe or unsubscribe from Hemayati, Hemayati Plus, and Smart Payments Plan.
LEASE, PERSONAL, AND RESIDENTIAL FINANCE
- Auto Lease Payments and details
- Apply for Personal Finance new or Top Up.
- Personal and Residential finance details
- RF Aftersales:
RF Aftersales Services via SNB Mobile.
About the Service:
To increase convenience and accessibility, RF customers will be able to obtain the following aftersales documents via SNB Mobile without the need to visit the branch.
How to Use the Service?
This service is available by default in the new SNB Mobile.
MUTUAL FUNDS
- View portfolio
- Investment Services (fund Subscription, fund redemption)
- IPO (Subscription, Selling, Capital Increase, Add Dependents)
- Khayrat Alahli account services
EMERGENCY CASH
We understand the value of providing superior services to our valuable clients in times of emergency. Which is why, SNB Mobile is the first in the Kingdom to provide Emergency Cash withdrawal service without Mada card from any SNB ATM.
As a customer, you can benefit from this service when you are not carrying your Mada card from SNB, by requesting "Emergency Cash" service via SNB Mobile.
After logging in to SNB Mobile, click on “Menu" then:
Service registration:
- Click "Emergency Cash".
- Click “Accept the Terms & Register", An activation code will be sent to the registered mobile number.
- Enter Activation Code
Service request:
- Click "Emergency Cash"
- Select the account
- Enter Amount, then enter a temporary PIN for the transaction
- Click "Proceed"
- Enter the Activation Code sent to the registered mobile number
- A Reference Number for the transaction will be sent to be used at SNB ATM
Note: In addition to the transaction's "Reference number", 2 hours' countdown transaction validity will start. If the request is expired, a new request must be submitted. Cash collection:
Visit your nearest SNB ATM, then:
- Touch the ATM screen
- Click "Emergency Cash"
- Enter the temporary PIN for the transaction selected earlier
- Enter the Reference Number sent to the registered mobile number
- Enter the ID number, collect the cash
Terms of Service:
- Active account in Saudi Riyals
- Registered mobile number or SNB Token
- Service registration
- Cash Advance terms and conditions via SNB ATM
*Note: as per Emergency Cash Terms and Conditions, customers can perform one emergency withdrawal per day starting from a minimum of SAR 100 to SR 1,000, with a maximum of three emergency withdrawals per month.
SNB Mobile. . Live more... Do more
STANDING ORDER SERVICES
Standing Orders Service:
A service to schedule the automation of transfer payments within defined timelines, now via SNB Mobile and SNB Online.
What are the types of Standing Orders?
- Transfer Between Customer's accounts.
- Transfer to beneficiaries within SNB.
- Transfer to local beneficiaries.
- Transfer to international beneficiaries.
- Quick Pay Accounts Transfer/House labor.
How can I register in the service?
No registration required*
Is there any fee for the service?
To find out more about banking fees Click Here
How it works:
- Select "Transfers".
- Select "Standing Order Management"
- Select “New Standing Order"
- Select transfer type, and the desired beneficiary.
- Select from & To account.
- Enter the Amount.
- Select the Start and End Date and Purpose.
- Select the Frequency (Daily, Weekly, Monthly).
*Term and Conditions apply.*Non-Saudi customers can only apply one standing order per year, with monthly frequency and SR 5000 limit.
BENEFICIARY ACTIVATION
Beneficiary Activation (Automated Call Back)
We at SNB are glad to introduce beneficiary activation via Automated Call Back, which will save you valuable time and effort.
Where is the service available?
You can benefit from this service when adding beneficiaries for Transfers via SNB Mobile and SNB Online.
How can I register in the service?
Once you register in SNB Mobile or SNB Online and after adding a beneficiary for Transfers, you will automatically receive an automated call for activation.
Is there any fee for the service?
This service is free.
Is there an alternative way to activate beneficiaries?
You can activate beneficiaries by calling 920001000 for each beneficiary added.
How does “Call Back" work?
After adding a beneficiary for Transfers via SNB Mobile or SNB Online:
- SNB will call your registered mobile automatically to complete the activation
- After listening to the beneficiary details and approving the activation by pressing “1", enter the One Time Password sent to your registered mobile number in SNB
- To activate all beneficiaries, press “2", and enter the One Time Password sent to your registered mobile number in SNB
Upon successful activation, an SMS will be sent to the registered mobile number that includes the activation details.
Then, you will be able to transfer to the beneficiary easily and without any extra effort
SECURITY
About the Service:
The Fast login service “mPin" is a new service that enables the customer to login in to the new SNB Mobile app quickly using a 5-digit PIN only without the need to enter the password or one-time password to start using our comprehensive digital capabilities. This service ensures highest levels of efficiency, convenience, and security to our customers.
How to avail the service?
The service is available over our new SNB Mobile App.
- Biometric ID activation:
SIRI
1. What is Siri?
Siri is an intelligent assistant that offers a faster, easier way to get things done on your Apple devices.
2. Does Siri supported platform and smart devices?
iPhone 6s or later.
3. How to add Siri shortcuts for SNB Mobile?
After logging in to SNB Mobile, from the Home page:
- Click “Settings" then “Siri Shortcuts"
- To add the service, click “Add to Siri"
- Press the record button to record your own phrase
- The recorded phrase will be used to request the service from Siri
- How it works with SNB Mobile?
Long press on the Home button or via Siri option “Hey Siri" and ask for one of the following Shortcut access to the application using the service's personal phrase from the previous step:
- Pay my bills
- Transfer Money
- Account Summary
- Pay my Card
PERSONAL FINANCIAL MANAGEMENT
About the Service
Personal Financial Management (PFM) is the first stepping stone towards enabling our clients to manage their assets, liabilities and spending through data visualizations of spending trends, budgets, saving and net worth, giving an overall view of all financials to make better financial decisions.
How to use the service?
The service is now available in the new SNB Mobile App and can be managed through the designated option available on the dashboard as demonstrated below.
Temporarily removed from Travel Notice as Cancel OTP screen was missing:
- Cancel Travel Notice online.
