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Beneficiary Activation (Automated Call Back)


​We at NCB are glad to introduce beneficiary activation via Automated Call Back, which will save you valuable time and effort.   ​


Where is the service available?

You can benefit from this service when adding beneficiaries for Transfers via AlAhliMobile and AlAhliOnline.

​How can I register in the service?

Once you register in AlAhliMobile and AlAhliOnline and after adding a beneficiary for Transfers, you will automatically receive an automated call for activation.

​Is there any fee for the service?

This service is free.

​Is there an alternative way to activate beneficiaries?

You can activate beneficiaries by calling 920001000 for each beneficiary added.

How “Call Back” works ?

After adding a beneficiary for Transfers via AlAhliMobile and AlAhliOnline:

  • NCB will call your registered mobile automatically to complete the activation
  • After listening to the beneficiary details and approving the activation by pressing “1”, enter the 4 digit secret code for Phone Banking service

Upon successful activation, an SMS will be sent to the registered mobile number that includes the activation details.

Then, you will be able to transfer to the beneficiary easily and without any extra effort.


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