Sign In

Registration requirements

  • Number and PIN of Mada Debit Card from NCB;
  • Or, AlAhli PhoneBanking personal number and PIN;
  • A registered mobile number with the bank.​

Steps to register for the service

  • Visit www.alahlionline.com or download AlAhliMobile from (App Store - Google Play) search using the word "AlAhliMobile";
  • Click "New User Registration" and follow the steps;
  • You can use the same Username and Password to access both AlAhliMobile and AlAhliOnline, please note that an activation code will be sent to the registered mobile.​

Electronic Services Usage Terms and Conditions (AlAhliMobile and AlAhliOnline)

 

Some of the featured services offered via AlAhliMobile:

 

Accounts

  • Accounts Balances and transactions inquiry
  • Detailed Account Statements by period or amount
  • eStatement via registered email
  • Cancel and re-issue the NCB Mada MasterCard and changing cards purchases limit
  • Cheque book request, if it was first requested by branch
  • Obtain IBAN or send it via SMS​

You can now add an International Beneficiary via AlAhliMobile and AlAhliOnline then activate it to use it for transfers at the same time.

Transfers

  • Transfers between customer's accounts, within NCB, Local and International
  • Gifts and Endowments
  • Managing beneficiaries (Add, Modify, Cancel)
  • QuickPay Transfers (Add beneficiary, Transfers, Transactions status and history)​

SADAD

  • Bill Payments
  • Government payments or refunds
  • Mobile recharge
  • SADAD Account management
  • Payments and refunds history
  • Beneficiaries Management (Add, Delete)
  • One Time Payments (unregistered bills)
  • Absher Activation, to get to the option (Select SADAD à Government Payments and Refunds à Absher Activation)​

Credit Cards

  • NCB Credit Card payments
  • Credit Card eStatement
  • Pay other NCB Credit Card
  • Cash Advance
  • Apply for Credit Card
  • Apply for Prepaid Card
  • Activate Credit Card
  • Track your Credit Card delivery
  • View Credit Card PIN
  • Reassign Credit Card PIN
  • Cancel and reissue Credit Card
  • Subscribe or unsubscribe from Hemayati and Hemayati Plus programs​

Lease Finance, Personal and Residential Finance

  • Auto Lease Payments and details
  • Personal and Residential finance details
  • SIMAH Registration, to get to the option, (Select Lease & Finance à SIMAH Registration)​​

Mutual Funds

  • InvestmenServices (Subscription, Transfer, Refund)
  • IPO (Subscription, Selling, Capital Increase)​

Additional Valuable Services

Emergency cash withdrawal (without NCB bank card)


AlAhliMobile.. Live more.. DO more​

​Emergency Cash

We understand the value of providing superior services to our valuable clients in times of emergency. Which is why, AlAhliMobile is the first in the Kingdom to provide Emergency Cash withdrawal service without Mada card from any NCB ATM.​

Terms of Service

  • Active account in Saudi Riyals
  • Registered mobile number or AlAhliToken
  • Service registration
  • Cash Advance terms and conditions via NCB ATM

As a customer, you can benefit from this service when you are not carrying your Mada card from NCB, by requesting "Emergency Cash" service via AlAhliMobile.​

After logging in to AlAhliMobile:​

Service Registration

  1. Click "Emergency Cash", an activation code will be sent to the registered mobile number
  2. Enter Activation Code​

Request the Service

  1. Click "Emergency Cash"
  2. Enter Amount*, then enter a temporary PIN for the transaction
  3. Click "Proceed"
  4. Enter the Activation Code sent to the registered mobile number
  5. A Reference Number for the transaction will be send to be used at NCB ATM

Note: In addition to the transaction's "Reference number", a countdown will start timing the validity of the transaction that is 2 hours. If the request is expired, a new request must be submitted.​

Collecting the Cash

Visit your nearest NCB ATM, then:

  1. Touch the ATM screen
  2. Click "Emergency Cash"
  3. Enter the temporary PIN for the transaction selected earlier
  4. Enter the Reference Number sent to the registered mobile number
  5. Enter the ID number, collect the cash

*Note: as per Emergency Cash Terms and Conditions, customers can perform one emergency withdrawal per day starting from a minimum of SAR 100 to SR 1,000, with a maximum of three emergency withdrawals per month.

AlAhliMobile.. Live more.. DO more​

Download AlAhliMobile application from the official stores (Apple Store or Google Play) using the word "Ahli" for search,

or choose the store for your smartphone from the following:

Download AlAhliMobile Now !


​Operating SystemVersion ​Required

​Apple (iOS)

8.0 or later

​Andoroid

5.0 or later​ ​


AlAhliMobile.. Live more.. DO more​​

​​Standing Orders Service

​A service to schedule the automation of transfer payments within defined timelines, now via AlAhliMobile and AlAhliOnline.   

​What are the types of Standing Orders?

    • ​Transfer Between customer’s Accounts .
    • Transfer within NCB Accounts .
    • Quick Pay Accounts Transfer/House Labor .

How can I register in the service?

No registration required*

​Is there any fee for the service?

This service is free.

​How it works :

    1. Select "Money Transfers" .
    2. Select "Standing Orders"
    3. Select transfer type, and the desired beneficiary.
    4. Enter the Amount .
    5. Select the Start and End Date .
    6. Select the Frequency (Daily, Weekly, Monthly) .

​*Term and Conditions apply.


BENEFICIARY ACTIVATION (AUTOMATED CALL BACK)


​We at NCB are glad to introduce beneficiary activation via Automated Call Back, which will save you valuable time and effort.   ​


Where is the service available?

You can benefit from this service when adding beneficiaries for Transfers via AlAhliMobile and AlAhliOnline.

​How can I register in the service?

Once you register in AlAhliMobile and AlAhliOnline and after adding a beneficiary for Transfers, you will automatically receive an automated call for activation.

​Is there any fee for the service?

This service is free.

​Is there an alternative way to activate beneficiaries?

You can activate beneficiaries by calling 920001000 for each beneficiary added.

How “Call Back” works ?

After adding a beneficiary for Transfers via AlAhliMobile and AlAhliOnline:

  • NCB will call your registered mobile automatically to complete the activation
  • After listening to the beneficiary details and approving the activation by pressing “1”, enter the 4 digit secret code for Phone Banking service

Upon successful activation, an SMS will be sent to the registered mobile number that includes the activation details.

Then, you will be able to transfer to the beneficiary easily and without any extra effort​


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