Sign In

​REGISTRATION REQUIREMENTS

  • Number and PIN of Mada Debit Card from NCB
  • Or, AlAhli Phone personal number and PIN
  • A registered mobile number with the branch​

​Steps to register for the service

  • Visit alahlionline.com or download AlAhliMobile from (App Store - Google Play) search using the word "AlAhliMobile"
  • Click "New User Registration" and follow the steps
  • You can use the same Username and Password to access both AlAhliMobile and AlAhliOnline, please note that an activation code will be sent to the registered mobile 

Electronic Services usage Terms and Conditions (AlAhliMobile and AlAhliOnline)


Some of the featured services offered via AlAhliOnline:​

Accounts

  • Accounts Balances and transactions inquiry
  • Detailed Account Statements by period or amount
  • eStatement via registered email
  • Cancel and re-issue the Mada Debit Card from NCB and changing cards purchases limit
  • Cheque book request, if it was first requested by branch
  • Obtain IBAN or send it via SMS

You can now add an International Beneficiary via AlAhliMobile and AlAhliOnline then activate it to use it for transfers at the same time.


Transfers​

  • Transfers between customer's accounts, within NCB, Local and International
  • Gifts and Endowments
  • Managing beneficiaries (Add, Modify, Cancel)
  • QuickPay Transfers (Add beneficiary, Transfers, Transactions status and history)​

SADAD

  • Bill Payments
  • Government payments or refunds
  • Mobile recharge
  • SADAD Account management
  • Payments and refunds history
  • Beneficiaries Management (Add, Delete)
  • One Time Payments (unregistered bills)
  • Absher Activation, to get to the option (Select SADAD à Government Payments and Refunds à Absher Activation)​

Credit Cards

  • NCB Credit Card payments
  • Credit Card eStatement
  • Pay other NCB Credit Card
  • Cash Advance
  • Apply for Credit Card
  • Apply for Prepaid card
  • Activate Credit Card
  • Track your Credit Card delivery
  • View Credit Card PIN
  • Reassign Credit Card PIN
  • Cancel and reissue Credit Card
  • Subscribe or unsubscribe from Hemayati and Hemayati Plus programs​

Leasing and Finance

  • Auto Lease Payments and details
  • Personal and Residential finance details
  • SIMAH Registration, to get to the option, (Select Lease & Finance à SIMAH Registration)​

Mutual Funds

  • Investment Services (Subscription, Transfer, Refund)
  • IPO (Subscription, Selling, Capital Increase)​​​

  • ​SERVICES PROVIDED BY ALAHLIONLINE

    Accounts

    Money Transfers

    • Money Transfers (Between Customer Accounts, Within NCB, Local and International).
    • Quick Pay Account Services.
    • Quick Pay Money Transfers ( Subscribe , add beneficiaries , transfers , payment history and status ).
    • Gift and Endowment​ Service through AlAhliOnline and AlAhliMobile in Three Steps. On the basis of providing noble and humanitarian services, now from NCB platform and as an Electronic Channels user you can send Gifts and Endowments to more than 30 Non-profit entities accepted in the Kingdom of Saudi Arabia. You only need to visit AlAhliOnline or AlAhliMobile then visit the Money Transfer page to be able to send Gifts and Endowments with complete ease any time and from anywhere
    • “Make me as Beneficiary" Service: Send your beneficiary information with complete ease to another NCB customer for money transfer through AlAhliOnline and AlAhliMobile by using “Add me as Beneficiary.” This service is used to request adding you as a beneficiary in other NCB or friends account​​
    • Request Money.
    • Beneficiary management ( Add , modify , delete , recent tranfers ).​

    ​How “Make me as Beneficiary" works:

    1. ​Chose an account to send in your request
    2. Enter the account number for the NCB beneficiary (other NCB or friends information)​

    SADAD​​

    ​​​​
    • ​Bills and Governmental Payments.
    • Mobile Recharge.
    • Gov. payments refund.
    • Payment abd refund history.
    • One time payment ( non-registered bills ).
    • Pay all bills.
    • Sadda account management.
    • Beneficiary management ( Add , modify , delete ).

    Credit Card

    • NCB Credit Cards payment services
    • Cash Advance
    • Apply for a Credit Card
    • Activate new Credit Card
    • View Credit Card PIN
    • Stop Credit Card​

    Lease & Finance

    • Auto Lease Payment
    • Transactions Inquiry for Personal and Residential Finances​

    Investment

    • ​Investment services
    • IPO Buy and IPO Sell​

    More Valued Services

    • Registering and follow up on complaints
    • Change User-ID for AlAhliOnline and AlAhliMobile
    • Update Resident Identity​ Expiry Date in bank records​
    • Request AlAhliToken only available through AlAhliOnline
    • Emergency Cash Withdrawal (card less transaction) only available through AlAhliMobile​​
    • Favorite Transactions: Adding your frequent transactions to your Favorites saves you the need to repeat the transaction steps or beneficiary and amount. This can be done after completing a transactions and choosing to add the transaction to the “Favorites” to be able to perform the transaction many times later and with the same details
    • You can save time when Adding an International Beneficiary through AlAhliOnline and AlAhliMobile and activating it to transfer money at the same time​​

    TIP

    For added security, you will be requested to enter either a AlAhliSMS One-Time-Password, or a Token number using AlAhliToken app in order to confirm your login and when finalizing some financial transactions. Please make sure that your mobile number is correctly registered in our systems through any of our branches.​

​​​

BENEFICIARY ACTIVATION (AUTOMATED CALL BACK)


​We at NCB are glad to introduce beneficiary activation via Automated Call Back, which will save you valuable time and effort.   ​


Where is the service available?

You can benefit from this service when adding beneficiaries for Transfers via AlAhliMobile and AlAhliOnline.

​How can I register in the service?

Once you register in AlAhliMobile and AlAhliOnline and after adding a beneficiary for Transfers, you will automatically receive an automated call for activation.

​Is there any fee for the service?

This service is free.

​Is there an alternative way to activate beneficiaries?

You can activate beneficiaries by calling 920001000 for each beneficiary added.

How “Call Back” works ?

After adding a beneficiary for Transfers via AlAhliMobile and AlAhliOnline:

  • NCB will call your registered mobile automatically to complete the activation
  • After listening to the beneficiary details and approving the activation by pressing “1”, enter the 4 digit secret code for Phone Banking service

Upon successful activation, an SMS will be sent to the registered mobile number that includes the activation details.

Then, you will be able to transfer to the beneficiary easily and without any extra effort.



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