In line with its continuous efforts of broadening its geographic reach and easy access to its products, the National Commercial Bank (NCB) has recently opened RahwatAlbarnew branch in Baha. This showcases the great importance thatNCB places on its customer who arealways at the heart of its evolving business.
The great expansion of customer base and great demand on retail services push the bank to build new channels to reach its customers in all important locations with a spectrum of distinguished services provided by a well-qualified staff with the aim to achieve NCB strategic vision to be the best in customer service.
Saad A. Al-Abdali, EVP & Head of Branch Banking Division,said that the banking division is very keen to use state-of-art banking technologies as well as highly qualified staff in all branches to provide our customers with best services that can meet their best expectations.
Al-Abdali added: “We give great importance to geographical expansion by opening more bank branches through the Kingdom, and we also focus on service and product quality.”
The new RahwatAlbar branch will help achieve the bank’s mission to provide all Baha region customers with all banking, finance and investment services in compliant with Islamic Shariah, he said.
NCB uses modern building designs for its new branches to cope with the huge technology development in banking industry, which enhances the bank’s commitment to build branches that can serve a wider spectrum of customers in a modern banking environment.
NCB branch includes main sections; a customer service section equipped with complete range of electronic service machines for deposit, withdraw and payments transactions; in addition to the personal banking section, which is equipped with state-of-art service tools to give the branch more flexibility to deal with different classes of customers.