SMS

Stay in touch

Simple Text Messages

Our SMS service lets you stay up-to-date with your accounts through simple text messaging.

You will receive notifications and confirmations regarding:

Receipt of salary payment
Money transfers
Bill summaries and payments
Utility bill payments
Your Credit Card limit and when you have exceeded it
IPO, Fund subscriptions, redemptions and transactions relating to your investment account performed via online banking
NCB Credit Card Transactions

You can also choose to receive annual reminders about birthdays or anniversaries, as well as NCB general announcements.

Credit Card SMS notification:

Registration for this service is free and will be activated instantly.
For more details on your credit card transactions, visit AlAhlionline
Notifications (Alerts) apply on the supplementary cards
Notifications (Alerts) will be sent to the mobile number registered for Alahlionline

For more information
Call customer service center 920001000

Do I have to pay for this SMS service on my credit card?

There is no charge for this service.
How can I subscribe to this service?

You are automatically subscribed to this service so you don’t need to do anything.
I do not want to receive this service. What should I do?

You need to sign on to www.alahlionline.com and Navigate to AlahliSMS section.
I am not registered for alahlionline. What should I do?

Please ring Telephone Banking on 9 2000 1000 and our representative will assist you.
What details will I receive on my SMS when I make a transaction?

Depending on your selection:
Detailed: Contains complete transaction details (Transaction amount, Merchant Name, Transaction Time, and Card Balance) and National Commercial Bank contact info
Short Notification: Contains only a notification of the transaction and National Commercial Bank to contact info
What do I have to do if need I need more details about this transaction?

For queries, kindly call +966-9200-01000
What are the types of transactions included in the service?

Approved debit transactions
I received a message but I did not perform the transaction. What should I do?

You should call Telephone Banking on 9 2000 1000 to register this query
In case I have any enquiry about the service who should I contact?

You should call Telephone Banking on +966-9200-01000

Applying is Easy

If you would like to apply for AlAhliSMS Service just follow the simple steps below:

Login to AlAhliOnline
Select from the main menu “AlAhliSMS”
Select the “Bank Account” Tab
Fill Out the fields on the screen
You’ll find in the “General” section a list to choose your preferred language to receive your SMS notifications under “Language”

To modify your Credit Card Notification preferences just follow the next simple steps right after logging in AlAhliOnline and choosing AlAhliSMS from the Menu :

Select the “Credit Card” Tab
From the “Credit Card Number” drop down list select the Credit Card you wish to change its notification preferences. Click on Update to display the selected Credit Card’s preferences.
The “Credit Cards List” will appear displaying all your selected Credit Cards (Principal or Supplementary) and the changes will be applied on both.
Under the “Notification Type” , you can choose the desired notification either “Detailed” to receive a detailed SMS of the complete transaction details. Or you can choose “Short Notification” to receive an SMS notifying you that a transaction has been conducted on your card. Finally “None” will stop you from receiving notifications of any debit transaction on the selected Credit Card(s).
In “Minimum transaction amount for notification” field, you can change the minimum amount (in Saudi Riyal Currency) to receive a notification about.
After modifying the preferences, click the “Update” button to submit the changes.

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