Frequently Asked Questions 

• What is Travel Insurance? 

  Travel Insurance is an insurance program automatically added as a free feature to all NCB Credit Cards (except Classic) to protect & give you peace of mind when you are abroad.

• How much is the Travel Insurance fee? 

  Travel Insurance is free for all Gold, Titanium, Fursan, Corporate, World and Platinum Credit Cards.

• When does the Travel Insurance get activated? 

  The minute you wholly purchase your trip ticket using your primary NCB Gold, Fursan, Titanium, Platinum, Corporate or World Credit Cards.

• When do I enjoy the benefits of the travel insurance program? 

  You can enjoy the program’s benefits the minute you wholly purchase your trip ticket using your NCB primary credit card (without benefiting from miles accumulated in case of Amyali & Fursan cards), in addition to fulfilling the following criteria:
  
  •Your credit card should be one of the classes (Gold, Titanium, Fursan, Platinum, Corporate & World)
  •Your age should be between 20 and 69 years
  •You should be travelling in a common carrier
  •You should be going to a country that is not classified as an unsafe territory (Iraq, Afghanistan, Cuba and the democratic republic of Congo)
  

• What are the card classes, or types that are covered by the travel insurance program? 

  All Gold, Titanium, Fursan, Platinum, Corporate and World cards are covered by this insurance program

• Who is TUCI? 

  Trade Union was founded in Bahrain in 1983 to transact insurance business in Saudi Arabia.
  
  In July 2005, under the new Insurance Legislation, Trade Union was authorised to operate in the Kingdom. In February 2008, Trade Union became a public company and was launched on the Saudi stock exchange (Tadawul symbol: 8170), officially changing its name to Trade Union Cooperative Insurance & Reinsurance Company.
  
  With capital of SAR 250 million, Trade Union is one of the largest insurance companies in the Kingdom today, authorised to transact all classes of insurance and reinsurance.
  
  For more information, visit http://www.tuisa.com/english/about.text.aspx
  

• I have a classic NCB credit card and I wholly purchased my trip ticket by this card, am I eligible for the travel insurance program? 

  At the moment,the answer is no. NCB Gold, Titanium, Fursan, Platinum, Corporate and World credit cards are the only ones covered by this program.

• Do I need to register for the program? 

  No. you don’t need to register for the program since you can enjoy the benefits of the travel insurance program the minute you purchase your trip ticket using your NCB credit card (apart from classic cards)

• I have a supplementary NCB credit card and I wholly purchased my trip ticket by this card, am I eligible for the travel insurance program? 

  If your supplementary card was Gold, Fursan, Titanium, Platinum, Corporate or World, you are eligible to enjoy all travel insurance program benefits. On the other hand, if your supplementary card was classic, you are not covered by the travel insurance program.

• I have one of the following credit card classes (Gold, Fursan , Titanium, Platinum, Corporate, World) and I wholly purchased the trip tickets of my family members using this credit card, are they covered under the travel insurance program? 

  No. the travel insurance program only covers the credit cardholder, whether it’s primary or supplementary. Therefore, your family members are not covered by the program even if you wholly purchased thier trip tickets using your NCB primary credit card.

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