Travel Insurance

Protect yourself when you travel with special insurance through TUCI.

Travel Safely

With cooperation with Trade Union Cooperative Insurance Company, NCB gives its credit cardholders the privilege of enjoying the free benefits and services of the travel insurance program that offers wide rage of insurance coverage up to a maximum of SR 1,125,000 against personal accidents, in addition to other types of coverage against trip delay/cancellation and baggage delay/loss according to the program policy and the class of the credit card owned by the customer.

Have fun when you travel without having to worry about the unexpected. Purchase your travel ticket using your NCB Credit Card and enjoy the following free benefits:

COMING SOON !

Frequently Asked Questions

What is Travel Insurance?

Travel Insurance is an insurance program automatically added as a free feature to all NCB Credit Cards (except Classic) to protect & give you peace of mind when you are abroad.
How much is the Travel Insurance fee?

Travel Insurance is free for all Gold, Titanium, Fursan, Corporate, World and Platinum Credit Cards.
When does the Travel Insurance get activated?

The minute you wholly purchase your trip ticket using your primary NCB Gold, Fursan, Titanium, Platinum, Corporate or World Credit Cards.
When do I enjoy the benefits of the travel insurance program?

You can enjoy the program’s benefits the minute you wholly purchase your trip ticket using your NCB primary credit card (without benefiting from miles accumulated in case of Amyali & Fursan cards), in addition to fulfilling the following criteria:

•Your credit card should be one of the classes (Gold, Titanium, Fursan, Platinum, Corporate & World)
•Your age should be between 20 and 69 years
•You should be travelling in a common carrier
•You should be going to a country that is not classified as an unsafe territory (Iraq, Afghanistan, Cuba and the democratic republic of Congo)
What are the card classes, or types that are covered by the travel insurance program?

All Gold, Titanium, Fursan, Platinum, Corporate and World cards are covered by this insurance program
Who is TUCI?

Trade Union was founded in Bahrain in 1983 to transact insurance business in Saudi Arabia.

In July 2005, under the new Insurance Legislation, Trade Union was authorised to operate in the Kingdom. In February 2008, Trade Union became a public company and was launched on the Saudi stock exchange (Tadawul symbol: 8170), officially changing its name to Trade Union Cooperative Insurance & Reinsurance Company.

With capital of SAR 250 million, Trade Union is one of the largest insurance companies in the Kingdom today, authorised to transact all classes of insurance and reinsurance.

For more information, visit http://www.tuisa.com/english/about.text.aspx
I have a classic NCB credit card and I wholly purchased my trip ticket by this card, am I eligible for the travel insurance program?

At the moment,the answer is no. NCB Gold, Titanium, Fursan, Platinum, Corporate and World credit cards are the only ones covered by this program.
Do I need to register for the program?

No. you don’t need to register for the program since you can enjoy the benefits of the travel insurance program the minute you purchase your trip ticket using your NCB credit card (apart from classic cards)
I have a supplementary NCB credit card and I wholly purchased my trip ticket by this card, am I eligible for the travel insurance program?

If your supplementary card was Gold, Fursan, Titanium, Platinum, Corporate or World, you are eligible to enjoy all travel insurance program benefits. On the other hand, if your supplementary card was classic, you are not covered by the travel insurance program.
I have one of the following credit card classes (Gold, Fursan , Titanium, Platinum, Corporate, World) and I wholly purchased the trip tickets of my family members using this credit card, are they covered under the travel insurance program?

No. the travel insurance program only covers the credit cardholder, whether it’s primary or supplementary. Therefore, your family members are not covered by the program even if you wholly purchased thier trip tickets using your NCB primary credit card.

How to Get It

Getting the Insurance

To be eligible for the Travel Insurance program you should:

To have an NCB primary Credit Card
To wholly purchase your trip ticket using your NCB Credit Card without benefiting from the accumelated miles in case of Fursan & Amyali Credit
To be 21-69 years old
To travel in a common carrier
Travel to a country that is npt classified as an unsafe territory (Iraq, Cuba, Afghanistan, and the democratic republic of Congo)

Once you fulfill the above points, you are automatically applicable to enjoy all the benefits of the Travel Insurance program

Criteria

Have an NCB primary Credit Card

Wholly purchase your trip ticket using your NCB Credit Card without benefiting from the accumulated miles in case of Fursan & Amyali Credit

Be 21-69 years old

Travel in a common carrier

Travel to a country that is not classified as an unsafe territory (Iraq, Cuba, Afghanistan, and the democratic republic of Congo)

For Travel Insurance Terms & Conditions click here

Claim Procedure

For Claims, Please follow the steps:

Print and fill in the attached claim procedure form Click Here
Attach the following documents after filling in the form:

In case of accidents and illness:

Copy of your insurance certificate
Original prescriptions and invoices
Medical report and/or information clarifying the diagnosis and the treatment done
Passport copies showing the exit and entry dates
Police report (in case of accidents

In case of baggage delay/loss:

Copy of your ticket showing the itinerary
Copy of baggage tags
PIR + A dated official confirmation letter from the airlines showing that the baggage is lost or delayed (duration of delay)
Original invoices of the reasonable emergency expenses incurred due to delay/loss of baggage
Copy of Cheque or any compensation paid by the airlines

In case of trip delay:

Copy of your ticket showing the original itinerary
Copy of boarding pass of actual travel
A dated official confirmation letter from the airlines stating the reason for delay and duration of delay
Original invoices of the reasonable emergency expenses incurred due to delay
Copy of Cheque or any compensation paid by airlin

3. Mail your complete claim to : Trade Union Cooperative Insurance Co., Al-Hamra Plaza, 4th Floor, Palestine Street, P.O.Box 10163-21433, Phone +966 2 6603733, Fax +966 2 6651895

Yes